Verbal De-escalation and Conflict Management

Sunday, July 17, 2022 - 8:00am

In this class you will learn the skills and knowledge to control your own natural tendencies and to peacefully resolve or diffuse a potentially violent situation. We will also discuss warning signs and indicators that verbal DE-escalation will not be possible. This class will better improve your communication in many different aspects of your professional and personal life.

Instructor: Gary Juhl,  Cost: $90.